Order Tracking

How to track the package of your order？
When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.

If for any reason you don't receive this, please email us at colorfulcustom@gmail.com and we will update on your order's progress.

Regarding your order, since the logistics is not updated for your country,
We hope you can contact with your local post office to ask the detailed status of the parcel（Your tracking number）, because they are the one who made the delivery to you.Also we will try our best to contact the post office.

US Post office number: (+1 800) 222 1811

We sincerely apologize for any inconvenience this may cause.

Any question, be free to contact us, and we will get back to you in the first chance!

Email: colorfulcustom@gmail.com

Website: ColorfulCustom.com （Click on Chat with us in the lower right corner of the website to contact us to inquire about your order）

Tracking status may not be synced real-time, as it will only be updated once the parcel arrives in destination country (~6 business days after order confirmation).

Please kindly note that estimated delivery time is 9-24 business days.

After the package is sent, you will receive a confirmation email. You can see your tracking number in the email.If you're concerning your order status, please use this link  https://www.track718.us/en/ to track your order.

NOTES:
1. Tracking info may be updated in 5-7 business days from the shipping date.

2. If you can't find any tracking no. on your order list, we're still preparing for your package.

3. If you can find more than 1 tracking no. on your order list, we must have shipped in different packages.

4. if you find only part of items has no tracking no., we're still preparing for the shipment of other items.